At Care By An Angel, we understand that medical health care alone cannot fully maintain health. That’s why we are dedicated to providing you with cost-effective, customized, and exceptional non-medical home health care. Below are the steps we take to ensure the best care solutions for you and your loved ones.
Care Step 1: Case Management Evaluation
Every situation is unique, and so is every consultation. We gather crucial information to create the right care plan for you, including:
- Medical History
- Current Cognitive and Physical Status: Evaluation to establish a baseline.
- Inventory of Assistive Devices: Currently in use.
- Activities of Daily Living (ADLs and IADLs): To identify any challenges to aging in place and to understand preferred routines.
Care Step 2: Best Care Interview
Wewill conduct a brief interview with the client, and/or their representative, to find out what they consider to be the best care and agree on how we can achieve this to their satisfaction.
Care Step 3: Care Plan and Prices
Once all input and information is collected and reviewed, our caseworkers will present a recommended care plan tailored to the needs and requirements of the primary users and their support system. We will detail the types of services offered and pricing. This plan will be shared with and approved by all necessary parties. This executing a care plan.
Care Step 4: Caregiver to Client Matching
After composing the care plan, a caregiver is carefully selected to match the client’s needs, expectations, and personality.
In our experience, hiring a caregiver with the right qualifications is not enough. Matching caregivers to clients is crucial for a successful client-caregiver relationship. We believe the ‘chemistry’ and rapport a caregiver builds with a client are instrumental to the well-being of both.
This approach enhances client satisfaction, ensures a strong, supportive relationship, and promotes a positive experience for everyone involved
Care Step 5: Begin Care
The care plan will be executed in accordance with our mission: to prioritize the well-being of seniors and individuals requiring home care by focusing on their safety, personal comfort, security, and happiness. We are committed to delivering high-quality, compassionate care tailored to each client’s unique needs, adhering to the highest industry standards. Our dedication to excellence is defined by our clients’ satisfaction and evolving requirements. We remain consistently available and steadfast in our commitment to providing exceptional, personalized care.
Care Step 6: Periodic Follow-Up & Feedback
At Care By An Angel, we are committed to keeping everyone well-informed about your care and progress. Your feedback shapes our services and helps us improve our care. It allows us to achieve our mission and fulfill our purpose by continuing to offer the best home care services as defined by each client.
Follow-up visits ensure the client-caregiver relationship is positive and that the client is satisfied with the care they receive. If a client is not satisfied with their caregiver, changes can be made at any time, before or after a follow-up visit.
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Wewould be delighted to answer any questions or concerns about our services. You can reach us anytime.